rev:text
| - I really like Flo's. I always try to hit the one in North Scottsdale when I'm in the area so I was ecstatic that they opened a location in Tempe.
The whole family went tonight. The restaurant is spacious and beautifully appointed and the food was very good, as always. But the service was appalling.
My husband and I took separate cars so I arrived before him with two of our children. When we walked in, we were told they didn't have a table. Just like that, "We don't have a table right now". No offer to put me on the waiting list, nothing. I had to prompt the guy as to what happened next. He said to take a seat, they were cleaning a table. Then, a girl followed up and told me it would be 10 minutes because they were clearing a table.
We got seated in fairly short order though, so that was OK. Our server took awhile to come over. Now, understandably, my husband and other daughter weren't there yet, so I didn't get too fussed. He took our drink orders and said he'd stop back to get our order when our party arrived. My husband and daughter got there and sat down.
The waiter walked by us about 5 times and didn't even acknowledge that he saw the rest of our party. He then came over, plunked my drink on the table and walked away again, without asking my husband and daughter if they wanted a drink. Then he proceeded to walk past us about 5 more times.
He finally came over to take our order. He didn't listen to my husband and put in the wrong order.
Our food came out very quickly but we had to send my husband's back.
So, the short version is, food was good, service was bad. I'm sure I'll be back but this was disappointing.
|