Customer service is great, however I bought my car July 1st 2012, the fan didn't blow very hard and I was told "no problem, we shall fix it." It is now May 21st 2013 and it is still NOT fixed!!!! Brand new car with 11 miles on it should not already be broken, I live in Arizona and it is hot as Hell outside and I have no fan to keep me cool, I am considering taking the car back on principle.