There should be a rating for criminal activity, one star is too many.
Make this the third victim of this outfit represented here. My experience was identical to the earlier one described. The dispatcher quoted a price of $49, when I asked, "What will this cost?" The tech wrote it up and I signed the work order for $55. Then when the work was done he added the $65 dollar unlock fee. This is obviously a well-oiled racket, the fine print on the invoice is worded to protect them--I don't want an estimate, etc. I will be contacting the AZ Attorney General's Office and whoever else I can.
The travesty is that when you are near panic for being locked out, you don't do the due diligence and shop around. I don't know if the technicians are in on it or if they are just contracted. Dang, I hate getting screwed.