Hello Tony,
Thank you for responding. I know its always best to look at a property before renting it but I was taking care of my 87 year old Grandmother at the time who couldn't be left alone so I couldn't drive to another city. (I placed her in a home around the time of my move.) I didn't expect my toilet to be missing a handle and my show to be missing a shower head,etc. The house wasn't ready to be moved in. I at least expected the house to having a working bathroom and not to have dead bugs everywhere.
I tried contacting Talley numerous times but I eventually gave up. Regardless of if I gave you my name or not, it wouldn't make a difference because the damage is already done. I already rented through another company. Plus, I don't like having my name online. This is my only social media account.
Yes, it does say in the lease about the fee for the trash but the two women in your office said otherwise. I've worked with two other rental companies in my life and they always worked with me since it's never easy to move. I am a good tenant. Plus, my neighbor took care of the trash. So I can't understand why I was being charged. My neighbor deserves the money that was taken out of my deposit. He actually disposed of my trash.
And regarding the day I was signing a lease with Talley, I guess I made a mistake about the time but I know for a fact it was around closing and no one would stay late. Not even five minutes later. Sometimes things are beyond our control. It's nice when a company goes the extra mile...
And to be honest with you, a man that I spoke to on the last day I called your company is the reason I wrote this review. He never responded to my e-mails. When I spoke with him on the phone he talked so fast that I couldn't understand him. He wouldn't speak slowly when I asked him to slow down. He got angry and raised his voice to me. He belittled me. I was ready to forgot all of what happened with the time I was with your company but he had to cope an attitude and get the last word. Plus, he was very confrontational about the trash situation.