The advisor I worked with, Andy, was amazing. I've had a horrible car buying experience from Beemer Haus in Scottsdale, so I took my 328i into Chapman for a full diagnostic/second opinion.
Everyone there was so sympathetic to my situation and genuinely cared that I was upset. After running the full diagnostic and telling me what was wrong with my car, Andy spent additional time with me discussing my car's worth/the options I had for an extended warranty, since I was wrongly treated at Beemer Haus.
Andy really cared and I could see he wished he could have helped me more. Thanks so much for being great to work with! You've earned my future business for sure.