It's true--the Apple store does get busy during the early afternoon at TS because it's such a popular local shopping spot, but don't be alarmed~ They are relatively not busy during the later hours!
I have to say Customer Service was amazing!! I did have to bug them to pay attention to me, but they DID make up for it with their fun personalities and super useful knowledge.
Now for that obvious question no one answers up front:
Is the APPLE STORE the best place to buy Apple products? Well, I have a few answers for you that might help you:
(1) For the customer service, YES. Apple has some of the best customer service and technical support around. If you always have issues with your computer, you should really buy it with in the store.
(2) For quality, YES. Sometimes buying at other places can land you a defective product that Apple will not replace because you didn't buy it from the company. I have an iTouch that doesn't work properly that I bought somewhere else :(
(3) For the price, NO. If you're trying to save money, then shop around. Just keep in mind that sometimes the quality isn't the same and you still have to go to the Apple Store for technical support. Don't get your accessories here either if you don't want to spend a ton!
Also, Apple has small discounts for college students and certain other specific things. DON'T be afraid to ask!!!
Stay mainstream with the cool kids, buy Apple stuff!!!