My husband and I along with our daughter and grandson ate at the Downtown Summerlin location of TheLazy Dog this past week. I usually enjoy leaving positive reviews because I believe too often, people share anything that is bad and usually not the good. But, unfortunately we had an awful experience at the location. I ordered the turkey with cranberry salad sandwich. It had very little flavor. My husband ordered shrimp tacos and honestly there had to be half a head of lettuce left over after eating the tacos. He said all he could really taste was the lettuce. My daughter ordered a pizza and had to wait over 20 minutes for a waitress to return so we could ask for red pepper flakes. Granted, this was 12/23 and the place was busy with holiday shoppers, but that doesn't excuse waiting 15 minutes just to turn in drink orders. Then we waited again to turn in food orders. Once food was delivered, we did not see our server,Isabel, again for at least 45 minutes, we only saw her because we snagged another employee to please pass a message that we needed more drinks since we'd been out for over a half hour by now. Being without a drink for 30 minutes is no easy task when faced with a flavorless turkey sandwich and a head of chopped lettuce. I loved the atmosphere in their restaurant and although I though the staff was friendly, I won't be returning. My husband and I make it a habit of leaving 25% minimum tip but in this case, Isabel only received a 4.00 tip on a 50 something dollar tab. I figured I should tip because we did get our drinks and the correct food thaws ordered. The fact that we didn't enjoy the dishes is not her fault but that if the cook. But giving a smidgen of attention to your customers might turn out good In the end