I love Quebec, but not the management of this hotel. We pre-paid for a "Tyrol" room thru Hotels.com. They are in new wing with mountain/valley views. Instead hotel staff shuffled us into an older wing with parking lot views. When we complained..in French mind you...they referred us to Hotels.com. For the next 1.5 hours Hotels.com tried to reason with the Room Manager, Christophe Huguenard to no avail.
Sadly this "bait & switch" sales technique cheapened the atmosphere at what was an otherwise nice hotel. I recommend the Hotel Chanticleur in Ste. Adele. It is better situated on the shore of a mountain lake, with more evening activities.