I went to a different Rosati's last night (Bell Rd.) and the service was amazing, the food was amazing, and everyone was really friendly. I came to this Rosati's tonight and I was completely appalled. They do not accept coupons from the Internet, they badmouthed the other store, the prices are higher, and they're less flexible with their menu. For example, I wanted a Caesar salad with my ribs, but I had to pay extra. They went on to tell me all the other stores are fake and they are the one and best. They were goofing off, rude, and not wearing gloves. Obviously this is mismanagement. Ugh. I won't waste my money here.