Customer service is low and I so badly want to give a five star rating because I seriously love their food. Their Greek fries are best I ever had. Best falafel too. But I recently had the worst experience where they gave my food to another customer then they blamed me. It was as if the cook wanted me to leave without food saying I should have grabbed it when it was entirely their fault for letting the person take my food. The cashier lady was the only redeeming quality. She was sincere and friendly and apologetic. Honestly she saved them. They were completely rude and not deserving of service. The cook was so angry at me for him giving away his food to someone else. I really hope he can l learn to run a business that is worthy of treating human beings with respect.