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  • I feel a bit guilty giving a place I have never tried 1 star but something needs to be said for the process to make a reservation. In March, I wanted to take a friend here for her birthday. I left a voicemail requesting a reservation for 3 people. About a week later, they left a voicemail confirming a reservation for 2 people. I called back immediately to correct the reservation. It seems the phone goes to an automatic voicemail so I left a voicemail with the correct information. About a week later, someone called back to confirm (a day before the intended reservation). Of course, by this point, we had chosen another restaurant (I don't live in the area and seems risky to show up with 3 people on a Friday night without knowing with certainty that there will be a table for 3). I explained the situation to the associate who called and I suggested they make the reservation process easier. She agreed and felt bad for my experience. Fast forward to last week, I tried to make a reservation once again. I left a voicemail (specifically asking that they call me back to confirm the details for the requested date) and even sent a "comment" through the website with the desired reservation including my contact info. Never heard back once again. Can't say I will try for a third time. Pretty disappointing that there isn't an easier way to make a reservation. This probably speaks to the type of service I would experience if I ate at this establishment so probably best I give my business to another vegan restaurant that is appreciative of my business.
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