I will let you form your own opinion of this location, this is my experience.
Ordered and paid $1,200 in drywall on Wed for delivery today. This is the second time ordering this amount and the last time they did not deliver on 3 separate dates they promised. I swore I would not get burned again so I told them about the last time I tried to order. Looked me in the eye and promised it would be there. Just got word, they never put the order in.. not getting it this week, no work this weekend for me.
I was in a crunch and needed some rebar, needed to know what the longest length they stocked was. No one from the floor or pro desk would answer so was transferred to service desk. They just put me on hold, they were not allowed to go to the isle, look on the computer or ask someone to walk over and look at what they had. Tired a couple times that day, always the same thing.
Reps in other departments are generally decent and know what they are talking about depending on their backgrounds. The problem is when you need to be able to count on something with management to back it up it really will burn you. Don't bother emailing the pro desk, waste of time as you will not get a reply.