* Dropped off purse for cleaning with 1/8" pen mark.
* Paid at least $60 for mark removal.
* Quoted 6 weeks turn around time but now told it will be at least 7 weeks instead.
* Reason for delay: "We also work for large bag companies. We are running behind."
Am I not a paying customer too?? I guess I don't matter.
Customer service=nothing!
Not worth the money or the time.