I've been an OT member for 5 months now and have traveled a bit for work in that time. One of he best things about OT is never losing momentum with so many locations across the country. That said I must say that this gym has the most welcoming, awesome staff I have come across. More than that Zach is by far the best trainer I have had the pleasure of working with. His energy is infectious and his genuine interest in your success does not go unnoticed. Thank you to OT Charlotte South End for making this long stay feel a little like home.