This review does not reflect the quality of work I am sure the finished product would be beautiful. It is due to what I feel was a ridiculous estimate for work.
They receive a two star because they hire a professional estimator to conduct estimates which creates possible over estimates. I have learned from other projects that this create different quotes for everyone. This may not have happened here. However they usually bring in 10% of their estimate which can create an urgency to over estimate so they make more money.
When the estimator came in I asked him if that was his job. He said yes and I told him my concern and he didn't deny to me at the time about his position and correct my concern.
I wanted a small portion to be coated. It is my pool deck and a connected pad that I poured for a sun deck. I was figuring the estimate would come in at $4500 which I felt was going to be high.m but workable . The estimate then came in at $8734. I just laughed and asked how he could justify this when my concrete pad and all the stain was $3500 ish from Profecient Patios. He seemed stunned with that price.
He said the cost was the vertical walls on my hot tub and concrete pad. I advised him I could paint those areas and to send me a new estimate. He didn't want to give me one on the spot without those areas? He did say he would email it. I never received an email and the estimate was weeks ago. This project should have been half
of the price.
I feel up-priced for a nice neighborhood. This may not be the case but I don't want to bother other customers to see their contracts. Maybe Pebble Stone should have estimators work for salary. This has encouraged me to look for franchises to invest in to be in direct competition with this company or finding similar products on my own.
I do feel they would have done a wonderful job;however, the estimator seemed to make excuses. Just because you bake the pebbles at a high temp does not warrant this coat for such a small area. He was unable to back up his claim
On the vertical wall cost being the reason for what I perceive as price gouging. He never sent me a new estimate. I'll will
Include a photo of the area I wanted done. It's the pool deck and pad that are stained brown. The extremely high price did
Not include any special designs such as a turtle to match one in my pool.
I did read positive reviews. However layman persons that don't know potential
Costs of materials and labor, receiving gouging prices from other contractors may have not cued them to what I feel was a very high cost. I completed a long review so others reading this may learn to do their homework and question pricing techniques. If a professional estimator that is commissioned is another red flag for potential high bids. Thanks for reading my review.