In all honesty, I should have given this place a three... but I recently had a honey crueller doughnut and a large coffee, so I'm in a pretty stellar mood.
Let me start off by saying that I pray each and every day that I don't get an email saying that my office is going to "The Ballroom" for some sort of Christmas Party / Team building event... it would probably be the most miserable time, I would probably take one of the bowling pins and literally SPLIT my head open from boredom.
That said, the review is mainly about the upstairs dining area. Surely it's not the go-to food joint downtown... but it meets all the criteria of an excellent "pop in place". Lots of seating, fair prices, the food comes out quick. Service is a little nose up, but hey... that's John St. / Downtown for you in general.
They also have food and drink specials at certain times, plus live events at night. I hate people, so I haven't been at night... but this is literally my favourite meeting place before a flick or before a Queen st shopping spree, 10/10 would recommend.
Realistically this is a 3.5... but It's Friday soooo YOU GET A 4 STAR! YOU GET A 4 STAR! YOU GET A 4 STAR!