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  • Worst location I have ever been. I will be honest I don't usually go to IHOP. But seriously? They need to shut this place down or re hire/train the staff on better customer experience. I understand you guys are busy. But there is no need to ignore or give attitude to your customers. LILY or whatever her name maybe (she was not wearing a name tag) for example keep ignoring me when I kept asking her for her name. She was handling the cash register on Sunday around noon Nov 5th 2017. Lied to her manager about asking us how we wanted to pay right in front of us. when she never as little as attempted to make any eye contact with us or open a conversation. She didn't care about how we would want to pay. Just took it upon herself to make that decision. She seemed to be struggling. She needs to learn to control her temper, breath, slow down and relax. We (the customer) is the reason why you even have a job so I would start working on that attitude that's is if you want to keep your job. This could of been handled in a much more professional matter. But overall experience is ghetto. Ghetto staff. Ghetto service. They should really try on working on racing the IHOP standard to corporate standards. Never coming in again and encourage everyone to follow so they close this sad store. There's better locations not far from here anyways. Better places to eat too...
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