Purchased a RO system for our new home. Went to their warehouse just to see the system in person, very friendly service and they scheduled to have a tech come install the system the very next day. We requested to have the tech come around 11am if possible and were scheduled for a window of 11am-1pm. At 11am on the dot, their tech Gerardo showed up. Equally very friendly, was done installing the system in no time, made sure the whole area was clean and answered all our questions. Very happy with our experience so far!