I booked this hotel under my husband's name. We had a bad experience at a previous hotel in LV strip so we called and asked if we can check-in early. The guy who answered was very friendly and welcoming. He said "sure you can!" So we packed our bags and left the tower and drove about 20 minutes to get here from the strip. The room was very clean when we checked-in. I requested a ground floor and pool view and we got both our request. Parking was easy too. I'm only giving 3 stars just because my kids got scared when we came back that night after our morning adventures... there were 2-3 guys chasing and shouting at each other and left some clothes and towel along the pathway... my kids right away said I don't like this hotel... at first I thought it will be peaceful and quiet but that was not the case. Doing laundry was expensive too because you have to pay extra $5 for the card that you'll need to use to run the machines. Edit: I forgot to say, WiFi sucks and if your stay is less than 7 days, bring your own cookware and utensils.