Came here for the opening at it was great! It was my first time, so I was amazed at how big it was. It was crowded , but they managed it pretty well. I will say by the time we made it through all of the displays upstairs I was almost too tired to shop for anything downstairs. The way it works is when you see the furniture upstairs you take a picture of the tag or write the info down and then when you get to the bottom levelthere is a warehouse near the checkout where you actually grab the boxed furniture, so you're not carrying it throughout the store. The food is delish btw and reasonably priced with brunch costing between $1-$8. Including a drink .