I wanted to like this place and obviously others have had better experiences. I went in for a skin check which they did quickly. I pointed out a spot, they took a biopsy and it came back as something that needed to be removed. I made the appointment to come back thinking I was having something the size of a freckle removed, no big deal right? Wrong! This is pretty serious surgery that leaves a 1.5 inch scar on my arm. I was in tears when I took off the bandage. I was never given ANY information regarding this procedure. I know "it is what it is" but some warning would have been great.
When I went back for my follow-up visit, I told the nurse about my issues and she apologized, which was nice. But when the Dr. came in to me, she mentioned nothing about my issue, glanced quickly at my arm and states, "Wow that's looking pretty gnarly, we some treatments we can give you to help with that scarring." I politely decline and I leave. I was not happy when I left but what really got me was when I received the bill for that visit. Really, an office visit fee for you to sell me services?