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  • I have heard great reviews about Vivid Skin & Laser. Therefore, I definitely wanted to schedule an appointment. However that did not happen because I have tried multiple times to make an appointment, but either no one answers or do not reply to my messages. I don't have time to be basically begging at this point to schedule an appointment if they don't want to make business with me that is fine, as it's their loss. Although at least to be professional and have good customer service at least answer or reply to me when I call or message them. Also, Vivid Skin & Laser is extremely sneaky with their monthly specials. When I commented on a picture on their Instagram Asking for the monthly special they told me "50$ for custom facials & 60$ for dermaplane. However, on the last day of that same month I asked about their specials for that month they posted on their Instagram a picture stating that it is that last day to take advantage of the monthly special which was microneedling and Hydrafacial. I was mad, shocked and disappointed because I asked then ahead of time, but they gave me incorrect information and did not announce the specials for that month until the last day of the month. I am extremely disappointed and will never go to them for any service, as they obviously try to scam their customers and have HORRIBLE customer service. I recommend Melt by Melissa she has all the same service, but her team has exceptional customer service and never scam or are sneaky with their services they provide.
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