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  • The food is decent (even good) but the customer service is so bad that I just can't come back. I want to like this place. I really do. But I came for my last time in a few weeks back and the manager (?) or owner (?) went up to my friend and acted horrendously. Some background: As a group (a month or so ago) we called ahead and asked for a reservation since it was our friend's birthday and we wanted to do Thai for lunch. We were told over the phone by one employee that they don't do reservations, but we could order ahead and they would make sure a table was held open for us (not sure why that isn't a "reservation"). When we arrived at the restaurant, we walked in and the place was full except for one table with a "reserved" sign sitting on it. We assumed it was ours. But when we tried to claim it, we were told we couldn't sit there and they didn't have a table saved for us. The woman we spoke with was abrupt and rude. When we explained that we called ahead and were told that a table would be waiting for us, she sharply told us that no one would have said that because they don't take reservations. Fast forward to a few weeks ago. I went in with my friend for dinner. Just after we sat down, I left to use the restroom and when I came back, I found we'd been asked to leave. Apparently a woman working there (the manager? or owner?) came over to my friend and asked if she was the same person who had problems during the birthday lunch. My friend said that she was one of the people that was there for the birthday lunch (expecting an apology). The female employee showed my friend a receipt for the food we didn't eat and explained how much money the store had lost because of her. My friend asked if the woman wanted us to pay for the meal we didn't eat and the woman replied that she just wanted my friend to know what she had cost the restaurant. Wow. This person runs a restaurant and thinks this is acceptable. I mean, I'd love to come back for the Awesome Noodles, but I can't support someone who is so passive-aggressive and thinks its okay to treat a customer like that.
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