Well they are one of the only places in Charlotte I have found that only specialize in waxing. Every time I have been the staff and the technicians have been very friendly and their work is good. From being a client at waxing salons in other cities, their prices are high and what bugs me about this place (and the one at Blakeney) is that they have suggested tipping posters posted EVERYWHERE and all the "suggested tips" are above 20%. Like i'll tip, you don't have to tell me to and it irritates me that they tell you what that should be. I like the service they give, but as soon as I find another place (that's not a salon or other offering waxing), I'll try it.