I would give this salon 10 stars if Yelp would let me. From the second I walked into the salon until the moment I left I experienced nothing but outstanding customer service. Ever since I was 15 years old I've been getting my hair done at higher end salons but this was truly the BEST experience I have ever had. I was greeted by Brad as soon as I walked in and he offered me a beverage (I had a morning appointment so I was offered coffee/tea/water). He then chatted with me awhile while someone else offered to take my purse. Then I was escorted to the changing room to hang up my jacket and put on a salon robe. My stylist, Latonya, was wrapping up with her client before me and while I waited yet another staff member offered me a magazine and a refresh of my water. Latonya came over and gave me my consultation. She really listened to what I wanted and understood when I told her that I don't like to spend more than 15 minutes on my hair in the morning and that I don't use styling products. She took me back to the shampoo room and I must say this was a total zen experience. I have never had a neck, shoulder, hand and arm massage while getting a deep conditioning treatment. This was AMAZING and I am now totally spoiled because of it. My hair turned out perfectly, so good in fact I couldn't help myself and I gave Latonya and big hug and immediately made my next appointment to come back in 6 weeks.
You can definitely tell that they are a cohesive team and I was truly impressed by their hospitality. I wish I could remember everyones name who I encountered as everyone was so friendly I would love to give a shout out to them all. Latonya speaks so highly of Kelly and what an excellent boss and teacher he is. It is very comforting to me to know that Kelly encourages continuous education so his stylist learn the latest and greatest techniques - my hair not only looks fabulous but it is also feels so soft and healthy.
It took me 4 years to find a good stylist here in Las Vegas and I didn't find a good one today, I found an AMAZING one!!!!!