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  • I wish it were possible to give ZERO stars, but it's not, so one star is it. I'm not expecting much whenever I do fast food, but not much was exactly what I got at this Hardee's. My little nephew begged me to take him there for a hot dog, so like the doting Aunt I am, off we went to Hardee's. I think it was the evening of October 2. The place was filthy--sticky floors and unwashed tables. Yuck. There was one person ahead of us, who stood there forever before he was waited on. I watched as a zombie-like clerk expended all of his energy in taking this man's order. It was hard to watch. Then it was our turn. The zombie looked at us, turned on his heel and disappeared for a ridiculous amount of time. I'm pretty sure we stood there five full minutes before a female zombie showed up. With no attempt of a smile, and dull, glassy eyes, she asked, 'what do you want?' Wow. We placed our order, making sure she understood that we wanted a plain hotdog--nothing on it at all--with fries and a coke. With all the effort she could muster, she collected our payment and turned and walked away. No smile, no "thank you," no "that will be just a minute." Nothing. After about fifteen minutes, we went up to the counter to see what the delay was (considering we were only one of two customers in the building). We showed the zombie our receipt, who took a very long time to read the receipt, before turning away and disappearing in the back. Again, without a word. Ten minutes later, she appeared with out hot dog. Covered in mustard. We reminded her that we asked for a plain hot dog, specifically stating we wanted nothing on it. She mumbled, "that's how our plain dogs are--with mustard." She just didn't get it. Rather than making the poor thing expend another ounce of energy, we asked her to remake the order with nothing on the dog, and to please not just wipe off the ketchup--make a new dog. And also, where are the fries? She rolled her eyes at that one. I guess we were asking far too much of her. Poor thing. The new dog came back. I use the term "new" loosely, as this poor dog was basically the consistency of vulcanized rubber. And cold. At this point, we'd been here about 45 minutes, and I was in no mood to deal with the incompetent zombies again. My nephew stoically nibbled on the dog before asking if he could just eat his fries, to which I agreed, of course. My nephew summed it up when he said, "Aunt T, Hardee's was my favorite place before. Is it ok if we never come back here again?" Of course, little man. Never again.
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