I've had two great experiences with Rocky Top in the past month. Jim had not only the necessary parts to make my HK receiver operational, but a great replacement cassette deck available for purchase (and at a great price) when the one I brought in was no longer worth repairing. Rocky Top is also quick about letting you know what's wrong with the equipment you bring in, and fixing said equipment. This is my stereo-repair go-to from here on out.