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| - This is a pretty straightforward Pita Jungle - I've been here twice, both times for lunch on a weekday. Parking is a pain, so plan accordingly.
The decor is ... nicer?... than other Pita Jungles I've been to, as far as being less bohemian and more upscale, I suppose. If your idea of "upscale" is minimalist modern art 80s decor (lots of black and white geometric shapes with pops of primary colors)
The food is as good as any Pita Jungle. It did take a very long time to come out, even though we ordered right away upon arrival, and while the restuarant was busy, it was not crazy busy.
The real issue is the service. We've dined at the restaurant twice, with groups that are not particularly huge - 5 people the first time, 5 people the second time.
On my first visit, the hostess tried to refuse to do anything to allow us to sit as a group of 5, unless we wanted to sit at the tall communal table. It was 6 months ago, so my memory is a tiny bit fuzzy, but what stands out is that a) our very reasonable request was apparently insane and b) she was very very rude, and continued to be rude in our direction throughout the entire meal.
On my second visit (this past week) we sat at the high communal table (to hopefully avoid conflict with any wayward staff members) The communal table is perched at the edge of the bar area, and it suffers from what I consider to be "bar-bad-service-syndrome", which is where the servers handling tables in the bar either have way too large of a section and/or are also taking tables in other parts of the restaurants, and as a result they never show up to help you.
Our server (30s, long dark hair, mean face) was incredibly annoyed with us from the very beginning. Any and every request was met with exasperated looks, irritated body language, and eye rolls galore. Not "can I please have caviar served on a gold platter while you balance on an elephant's back" sort of requests... can we please have straws, can I substitute roasted vegetables instead of salad, etc.
Here's the thing: when you disappear for 20 minutes at a time, yes, when you return to the table there are going to be several requests that have built up in the meantime, since you deserted us with no assistance for way, way too long.
We were celebrating one friend's birthday (hence the lunch outing) and when the bills were presented, I asked the server to please charge both my check and her check to my Amex. As you can imagine, irritated hair flipping and grimacing ensued. I even made it as simple as possible by placing both checks into the same black folio. When I recieved my check back, I noticed it was for a lower than expected amount. Upon further investigation, the birthday-girl's check was charged to ANOTHER member of the party (who had not asked for this) SO. FRUSTRATING.
We worked it out amongst ourselves and beat a hasty retreat far far away. Hopefully we can find a better Pita Jungle destination somewhere close to work for future lunch-jaunts.This place is the pits.
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