I called the day before our vow renewal l and got a slot for a beard and mustache trim for my husband scheduled for the next morning. The front desk asked specifically what I wanted and I told them I wanted a beard trim and line up/possibly light shave, and a mustache trim. He goes to his appointment and the lady just trims a little and starts cleaning up. He asks her what about lining up his beard and getting rid of some of the stubble under the line and she says he wasn't booked for that. She finds out its for a renewal later that day and squeezes him in 45 minutes later, but his $15 trim turned into a $65 experience. I wish I would have went to art of shave. For the same price he could have had his head shaved as well.