The 1 star is for my salad & lack of Manager service. The waitress did her job well, her Manager left her unsupported. My friend and I stopped in for lunch yesterday (a Sat). She ordered the BLTT - which she enjoyed. I ordered the blackberry, orange & brie salad. The salad was $8.50 and came out looking like a small side salade. I had anticipated getting a salad as a meal. When I asked the waitress about the size, she said it was because of the quality of ingredients...there were 4 brie triagles of approx 1/2 inch, two 1/2 pieces of orange, 5 blackberries and a tablespoon of walnuts. And I'm being generous. I understand I'm in a bar & grill ordering a salad - however, these days that doesn't seem to be an issue in most locations. You get a decent salad. Not with this one.
The waitress said she'd send the manager over. My only suggestion that I was going to make was let people know that this isn't a meal size salade - that it's more a small side salad.
After this initial conversation - we never saw our waitress again. After a good 15 minutes a lady stopped by and asked if we wanted more water and took our plates. We then asked for the bill. The same lady brought the bill. Then our waitress stopped in to pick up the payment and asked if the Manager helped us or took the salad off the bill. (I wasn't looking to not pay, I just wanted them to inform their customers) We said we hadn't seen the Manager - she informed us the lady that took our plates and brought us water was the Manager. She had never said a word to us. Introduced herself or asked any questions. The waitress was stunned and very apologetic. She was a bit at a loss of what to do.
We left a decent tip for the waitress, It's not her fault that management is clueless and unprofessional. Won't be back - too many other options.