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| - If I really had a choice, it would be zero stars! Please understand this is for the "New Crafty Burger next to HT". By far the very worst dining experience I have ever had. First, let's talk about the wait. There is no one to place your name on the hostess list. The owner is far to busy schmoozing with the customers at the bar. Please address the customer who were waiting by your front door for over 1/2 hour. Please offer maybe a beverage or a beer while waiting for service. After waiting for 1/2 for services, we were ushered to a table that was dirty. There was food and grease on the chair where we were seated. We looked over the menu and saw they do not accommodate people with gluten or dairy intolerances. Their lettuce wrap is one wilted few day-old lettuce. A lettuce wrap should be crisp and fresh. It should be half of one iceberg lettuce. It looks like it was pulled out of the trash. We first ordered Veggie Burgers. When they were served, they had the consistency of oatmeal. It was smashed onto the plate. It was crumbly, raw, had the consistency of partridge. The bun was not fresh at all. The fries were limp and cold. The oil has not been changed since their opening. The avocado that we paid extra for was 2 -pieces of moldy and old avocado. It was covered in grease and oil. When we brought to the attention of the staff, they stated is was a work in progress. They have only been open one week. Please hire a professional chef to run your kitchen. The young woman said she was gone to provide us with new veggie burgers that were prepared from fresh. What we received were scraps of the first burger, barely warmed. It was horrible! Round two of poor, undercooked, cold mush. Each time they left us with no food to eat. Each time we waited at least 1/2 hour for food. Each time they did not leave us a speck of food. Not even an offer of a salad to keep our hunger pangs down. Finally, they replaced the veggie burger with another menu item. It was a chicken sandwich. To begin with the chicken was raw, cold, unappetizing, and inedible. They through on a metal pan with chicken breast, maybe 2 ounces, pounded very thin to look like it was more. It was definitely cold!!! It was not proper temperature. The young woman never came back to ask if it was okay. Just because you share with the waiter you got the check, we will never be back!!! Not once did she come over and ask "Would You Like Dessert". We just got a waiter who was saddened by our experience. Just because you claim it is inexpensive, does not mean to be stingy with your weight of your chicken breast or patties. A chicken sandwich should be a whole breast. Not one dissected into 4 thin sheets. Lessons to learned...Do not eat here ever! Please take time to train your kitchen staff! ...Stop with the excuses....3 times you're out!!!...We were there to celebrate a birthday and yes, I told the waiter that it was his birthday!!!... Do not open a restaurant unless you are ready!!! I can train your kitchen staff and keep the budget!!! Tonight, I believe I have food poisoning, because of all the raw products we tried. By the way, grease and craft paper tear when cutting chicken!!! Yes, avocado need to be prepared freshly!!! In all, you just let us walk the door, very hungry and very ill!!! Shame on you!!!!
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