If i could give this place zero stars I would. I work downtown so about 8 co workers and I went for Happy Hour. Everything started out great, they told us to head upstairs, our server took our orders but then she straight up disappeared. It got busier so we had to go to the bar to order anything from that point on. It was inconvenient but fine. We received our order of pretzels and the cheese was cold. We ate it anyways anticipating our nachos. The nachos came out, ice cold. Not kidding. We sent it back politely. They made us a new order, brought it out. Even colder! We could not believe it. At that point we told them to just take it off our bill and the girl rolled her eyes and said "sure" as if it was our fault. The service was appalling, there are so many other happy hour spots downtown, avoid Tonic.