I used this website and others to check reviews for a brake place. Being new in town, I didn't want to walk into somewhere blind and get totally ripped off...
Anyway... The female half of the owners (Mary) was working the desk. She immediately said hello and was very friendly. (I appreciate the fact she could translate car-illiterate-girl-speak into the instructions for the mechanics.) They started on my car right away. Mary offered me control of the tv and water or coffee. Before any work started, I was told exactly what the issue was, and the cost it would be to finish it.
Within the hour (which flew by - Mary is great to chat with!) my car was done, and the cost was just as promised. And to top it all off - the shaking in my brakes was GONE! :)
Also - Mary said their customers are loyal and have been asking them to do more than brakes. So if you have other issues, just ask! They will be honest and straightforward with you! A great place to do business!!!