If you're wondering why the line is so crazy outside of this place - its mostly the fairly long wait to get your order. If you're wondering if it's worth it, I'd say it is. While the staff was pretty mediocre, the ice cream was good and I liked having some options (though I wish they had more flavor choices). Little on the pricey side, but worth it now and then as something different. Definitely recommend getting here early or being prepared for a wait, it does take some time between ordering until you get your order complete!