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  • This Einstein's has two things going for it.... The Einsteins name and the awesome location in CenPho. Other than that they are majorly lacking! As this location is on my way to work and I on several occasions have needed to stop to get breakfast for the office or just myself, I have been here often. 90% of the time I leave very aggrivated. It seems they have a high rate of turn over with their staff, as I rarely see the same face behind the counter, with the exception of a few. And most of them seem to still be in training mode, since none of them seem to know what they are doing. I have been given the wrong order more than once. Left standing in line waiting to give my order to ANYONE while they all run around back there trying to make sense of the order on their screen. I have waited upwards of 10 minutes for my order. They have zero sense of urgency, when it is very clear that everyone in line are business people and need to get onthe road to work. I really hope that they can get it together soon, this is a very conveinent location and I am sure they can double their business is they were more productive with their time and training their empoyees better. Even if they are busy and behind just a simle smile and "I will be right with you." would go a long way!
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