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| - By far the best mechanic experience I have ever had. I dislike going to a mechanic the way most people do going to the dentist. Its always expensive, a ton of stuff seems unnecessary, and my wallet hurts after. I usually only go for an oil change or if something breaks.
I needed my breaks done badly, the pads were gone and grinding into the rotors. I had only gone to the dealership for service before because it was part of my warranty. Of course, my warranty expired and now 3 months later my car needs real help. Tom was able to have me drop off my car the day before at 5:30pm, and it was finished by the next afternoon. They gave me a ride to the rental car place when I dropped the car off, and had the rental place pick the rental up from their parking lot when my car was ready. Very convenient! Tom was friendly and super helpful, and made a useful suggestion for my oil change as well.
As nice as everyone was, my biggest worry was the price. I was so relieved at how reasonable it was, especially considering I needed new break pads and rotors, plus an oil change with synthetic oil. I felt so at ease, and everyone was so friendly and helpful, I will be happy to come back for regular service. Now to find just as good of a dentist in Gilbert...
(The only knock of a star was that Tom stated they would check my car and give me a list of everything it needed done, by most urgent to least. I did not receive this list, and was not told a check like this was done)
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