I had gotten my earlobes pierced in Berkeley, but since I live in AZ now, my piercer from Industrial recommended I go here if I have any problems, need help cleaning or changing out my piercing.
When I got back into town, the back of my piercing started to bleed (a lot) and since I've never had any piercings, I didn't know what to do. I drove here yesterday and had them take a look. They were really nice, despite the fact that I didn't have the piercing done there. Andy cleaned up my ears and gave me advice on what to do if it were to happen again.
As soon as I left, my ears started to bleed again, so I went back in and they were more than happy to help me (AGAIN) and he got the bleeding to stop and showed me what to do and how to do it so that it wouldn't hurt. They were also really careful and washed their hands and wore gloves. They were suuuuper nice, I was really impressed at how well they treated me!