Well, my car went through the wash and was hand dried. That's the most I can say about what was done. The inside was wiped down but a lot of spots were missed, the vacuuming was minimal and the trash was just left in the side door pocket and on the backseat. I ended up vacuuming the car myself once I left. The windshields and windows were not properly cleaned. I didn't get a fragrance with the cleaning. Very disappointed. I paid for the super poly process and ended up getting a poor full service wash.