rev:text
| - I got a couple pieces of sawdust in my eye today. I called Premier and set an appointment to come see the optometrist and get the pieces of dust removed.
I was told the price would be $50 but depending on what else needed to get done, up to $150. I explained exactly what was wrong in perfect detail. Sometimes I swear these types of businesses under quote you and tell you that unknown things could occur so they can gouge you and take your money.
I was then told that the doctor was going to go to lunch so I would have to wait to see him. That was not optimal but whatever. I went to lunch with my wife and endured the intense pain for 1.5 hours waiting for my appointment.
We showed up at the doctor 10 min before my appointment time and they got me into a room about 20 min later.
In the room, they did my vitals and all that and dropped some numbing drops in my eye. That helped with the pain. The doctor came in, looked at my eye, flipped my eyelid inside out and wiped the two saw dust slivers away.
He then wrote me a prescription for a steroid drop and told me it was normally $150 but he would give me a discount card I could use.
When I went up front to pay, they told me it would be $273...
I was like, "WHAT THE HELL?"
How did we go from $50 to $273???
I was told the office visit price was $99
And the removal was $99 and the "emergency appointment" they gave me was $75.
Do you recall earlier in my post where I mentioned that the doctor went to lunch first? Yeah, how the crap is that an emergency visit if I had to wait nearly 2 hours because someone needed to eat?
I called BS on that and so they removed the emergency visit fee but I still was sorely misquoted $50 for an office visit.
I paid the $198 but there is no way in hell I would ever go back to these guys since they did such a great job making me feel like I was being swindled.
The doctor btw, was great. He was helpful, informative, and an all around great guy.
The office girls, however, didn't set a realistic expectation of cost which caused problems later.
|