I am soo disappointed in the decline of this restaurant over the years. Once upon a time this was my families go to spot, with food and service deserving of 5 stars. Unfortunately over the years I've watched this place just decline in quality. My most recent visit just affirmed why we don't go here anymore. Service was pretty sparse despite the restaurant being barely a quarter full. One of our orders was wrong, and we didn't get the fixed meal until essentially the very end after everyone was done with their meals. The price of the food is not well reflected at all in the quality or quantity received esp with the frozen hot chocolate (see my picture for explanation). I sure do miss how serendipity used to be back in the day!