I have stayed at this hotel before, and have had great experiences.
I stayed at this hotel over the weekend, renting a total of 3 rooms for 6 guests. In total, we had 5 cars. After checking in, we were told that we would only be allowed one spot to park for each room. This was not something that was clear when reserving the room, and I talked to the front desk to work the issue out.
The staff was very friendly and we were able to work out a nice solution that would result in additional passes being given to the extra vehicles at no extra charge. I left the next morning in a good mood after a solid experience.
This morning, I looked at my credit card bill and found that I had been charged for THREE parking fees of $20 each for cars for the hotel guests. First, I only had two extra cars, so I don't know where the third fee came from. And second, I was assured by the front desk that we would not be incurred the fees for these cars (as free parking was available about two blocks away and we would have walked two blocks to save the money).
This poor service and blatant lying assures that I will not be staying at this hotel again, despite prior positive experiences. I would advise others to closely check their credit card statements after staying at this hotel.