Grub wise, Jason's deli is pretty affordable and the food is decent. No complaints there. The to-go process makes me want to bang my head against a wall tho. About once a month everyone at work decides "lets have Jason's for lunch". I am the person who gets to make this happen.
First time i saw they offered delivery "Sweet, right?" Um no, Its like $8 extra for delivery. Which they don't tell you over the phone. Not cool. On this occasion the money collection at work wasn't adding up so i had to call for itemized sammich prices and only then was i told about the delivery charge. They did wave it since they had neglected to mention it but $8 to deliver 1 mile, no thank you, not doing that again.
So now i call everything in and pick it up myself...not once out of roughly 20 orders has everything actually been correct. Dressings for salads have been left out, menu items missing and sometimes haven't even made it on to the ticket...requests for extra pickles ignored. It's an uphill battle with this place. So, its not to be obnoxious but i have to take everything out before i leave and verify all the food is there. Ive been conditioned. My advice is anyone picking up a to-go order is to do the same.
Like i said, the food is actually pretty good but honestly i don't think grabbing a few sandwiches and salads need to be so difficult.