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  • I'm writing this based on the key-cutting service. I needed to get a key cut. I asked my roommate and she said hers cost $5 to get cut at a place close to my apartment, but I heard Canadian Tire did it and it's close to work so I figured I'd see if they were cheaper. Went in, 30 seconds, $3 later, key was done. Works perfectly. No hassle. As for the customer service, I find most people try to be pretty helpful, but like any store you get the odd person who is too busy doing something else or not very friendly, it happens. However, it's never been so bad I thought about never going there again. As well, I think a difference is that at other stores, employees approach you, whereas here, you approach them. Maybe that's why others think they are unfriendly, but I actually like what they do. If I need help, I'll ask, otherwise, I'm good. They have a $40 delivery service for any office/home location in Toronto which could be helpful, but I've never used it. Would be nice if there was parking, but for the average DIY thing at home, can't go wrong.
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