I'm not a huge fan of Pei Wei food, but I am frequently picking up food from this location for other people. It gets extremely busy during lunch hour, and I'm always amazed by how the staff manages to get through it every day. Bridget and Makayla (I hope I didn't slaughter the spelling) are always running around doing so much when I come in! But they never fail to wow me with their service. These two super stars deserve a raise.
As far as the restaurant goes, it does get extremely busy at times, which I could see might be frustrating for customers that are trying to get in and out quick. Best time to come is NOT during lunch rush. If you are going to come during lunch hour, I recommend ordering take out online.
Parking is very difficult to figure out during this time as well. I wonder if they will expand the lot.