I had a problem with my toilet in late September/early October. Pruitts came out and said it was a problem with the pipe under my house. This would require digging through the foundation and was obviously extensive and expensive work. I was going back and forth with my insurance company to cover and Pruitts called my insurance numerous times to help me get coverage. In my opinion this didn't benefit Pruitts at all as I was going to need to get the work done either way and they would get paid one way or the other. Pruitts was patient with me and dealt with my insurance company for almost three months. I would use Pruitts again and recommend them because of this exceptional customer service.
When completing the work they had to dig parts of my backyard and left it looking better than before. They were also very patient with all of my questions.