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  • At first we were stoked to find Chronic Tacos. Honestly we've never been in the store but have ordered from Postmates several times. The first couple times were perfect - the first time I ordered my burrito wet style because who doesn't love more enchilada sauce, and the person who made my burrito was aware enough to not put cheese on it as I didn't order any inside my burrito and forgot to add a note asking for just sauce on top. Five stars for them! The last two times however my order has been wrong and left me hungry. My husband's over there happy as a clam with his fries and I'm super bummed eating a dry burrito missing multiple ingredients. I don't completely blame the Postmate as the order should be ready and correct so they can get out of there and on their way asap. And twice in a row is a big red flag for me. It seems like either there needs to be a revamp of how the online orders come in or more quality control in place when checking orders. **UPDATE: after corresponding with Robert on Yelp, he advised me to call and reference our discussion for a free meal to try again. I just tried to order a meal via phone and was advised to call back in 15-20 minutes when an owner "should" be available. After all of Robert's promises of putting customers first, this is SO disappointing. We won't be back.
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