I was reluctant to go to this Meineke because of the reviews on Yelp. But what I knew was that I would not be going back to the mechanic close to my home because I always end up with a bill over $1k or leave feeling like I am going to die in a fiery crash because I did not follow their recommended service plan. I drive a 2006 Ford Escape and knew that there were leaks as well as possibly needing brakes. I received a coupon in the mail and decided to give this place a try. My weekends are full and I was thrilled to be able to get an appointment after work on a Tuesday. They changed my oil and recognized that I was having brake problems as well as a leak somewhere. They recommended that I make another appointment to have my rear brakes cleaned which really surprised me. I expected to be told that I needed a full replacement. I brought in for a cleaning and they no longer squeak. They also hosed down my engine so that I can drive it for a while and they can get an idea of what is leaking. I stopped by this evening so that they could diagnose the problem. I am delighted with the service and respect that I get at this Meineke. Their Service Manager, Spencer, is always very polite and straightforward with their recommendations. He even addresses me as 'Ms King' which feels nice. He thoroughly explains any service they recommends but allows me the space to go home and research it to decide if that is what I want to do.