Horrific! I went to get an all over color from Brittany and let me tell you- nightmare! Ladies please save your money and don't make the expensive mistake I made. I called the Salon Manager and did not get any help there. I paid $50+ to walk out of the salon with horrific trailer park red hair, told I was old and ugly- (Brittany told me maybe I should apply more makeup, really!). The service was horrible and I would not go there again, and I also want to warn other people so that they don't have the same experience I had! :(