My Air Conditioner (AC) stopped working last night and this morning I call this company because of the only review. They do honor the $15 discount advertised on this site. I was given a specified time (3-5 p.m.) and was called at 2:48 and was told that the technician will be at my home in 20-30 minutes. Enrique showed up (within the time the office said he would) and introduced himself and then listen to what I had to say of the situation. He went to investigate the problem and checked everything. His analysis was spot on! We were quoted a fair price for the faulty capacitor and then he promptly replaced the items. During the repair service, Enrique gave me some advice on how to diagnosis problems in the future and fully explained how the system works! After he replace the faulty part, Enrique checked the entire system from the unit to the air handler to the air flow in the vents. Great customer service!
I would recommend this company to anybody. In March of this year I had George Brazil come out to assess my AC units and they said they were in great shape, but when they assessed my AC units at my rental home they were able to tell the capacitor was going to break and it did. George Brazil could tell one capacitor was going bad on one unit but not the other????? Then they try to sell you an annual service program and if something needs repair during that time, you still have to pay for repairs just at a discounted rate (big deal). I will use this company to asses my HVAC units in the future.