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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I had a bad experience here, hoping that is the exception to the rule. My friend, and Airline Transport Pilot was eager to try Four Peaks per my recommendation. My friend and I had an appetizer, two entrees, and one Kilt-Lifter beer each. The problem was the service. - I asked bartender for the check after dinner. - Bartender leaves check. - I pay the check and leave a cash 20% tip. - We are stopped by the large bouncer at the door and the bartender yelling we didn't pay our checks. At this point, I have never been so embarrassed. There must have been a mistake. I have an 840 credit score - I pay my bills; my friends is arguably higher than mine. My friend an I walk back to the bar to find out where the wheels fell off. I pull out my receipt to show where I had paid. The bartender produces a second tab that is unpaid; the first my friend and I had seen of this. We paid the second tab and left. Here's what went sideways from my perspective: 1. The bartender mixed the tabs all up; I had paid for my friends tab, appetizer, and two beers thinking this was the whole tab. 2. The bartender never produced a second bill until he had the bouncer yell to stop us. 3. The bartender ignored us upon return, and our attempts to resolve the issue. 4. The bartender's only comment was, "You asked for separate checks". I did not ask for separate checks. Here's what actually transpired from bartender's perspective: 1. Bartender mistakenly thinks I asked for two checks 2. Bartender delivers one check that is wrong with most of the stuff on it. 3. Bartender gets busy in cross tasks and forgets to deliver second check. 4. Bartender realizes his mistake, has bouncer stop us, but does not admit to what actually happened for fear of reprisal hoping we will not notice. We noticed. Here's how the situation could have been completely avoided: 1. Bartender stops us and admits mistake. Stops us when we are obviously struggling to figure out what he did. We pay. We leave happy. Summary: Four Peaks, you wasted 10 minutes of my time with a good friend to figure out where you went wrong to cover your mistake - never admitting fault, treating us like we did this on purpose. For that, you get a bad review. I hope this review is helpful to the general manager.
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